pentahotel Reading

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Children up to 6 years of age receive a free breakfast. Children between 6 and 12 years old receive a 50% discount on breakfast only when a rate inclusive of breakfast has been booked. For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include: •Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian. •Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay Kindly note the property only accepts payments by credit or debit card and cannot take cash. For advance purchase rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in. For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested. All guests are required to show photo identification upon check-in. Public parking is available at the Q Park nearby (reservation is not possible), where the hotel can offer 40% discount on rates. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 GBP.